1. Introduction

At BEAUTY REFINED, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or book and receive services. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, address, date of birth, etc.

• Health & Medical Information: Information related to any allergies, medical conditions, medications, and treatments you may have or are receiving, collected during the consultation process.

• Payment Information: Credit card or payment details when booking or paying for services.

• Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages visited).

• Photographs: Images taken before and after treatments for service documentation and quality assurance. Clients may opt out of having their photos used for promotional or social media purposes.

3. How We Use Your Information

We use your personal data for the following purposes:

• To book and manage your appointments.

• To ensure that treatments are appropriate and safe for you.

• To provide you with personalised treatment recommendations.

• To process payments and handle billing inquiries.

• To communicate with you about your appointments, services, and promotions.

• To improve our website, services, and customer experience.

4. How We Protect Your Information

We take appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. This includes secure servers, encryption, and data protection protocols.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who help us operate our services (e.g., payment processors, IT support) but only to the extent necessary to perform their functions. We may also disclose your information if required by law or to protect our rights.

6. Cookies

Our website may use cookies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences and improve website functionality. You can control cookie settings through your browser.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.

• Request correction or deletion of your personal information.

• Object to or restrict the processing of your data.

• Withdraw consent for certain uses of your data (e.g., marketing communications).

To exercise these rights, please contact us at gildahabili1@gmail.com

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you no longer wish to use our services, we will delete or anonymise your data upon request.

9. Changes to This Privacy Policy

BEAUTY REFINED reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Your continued use of our services after any changes indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at gildahabili1@gmail.com